Refund Policy
The 30-Second Guarantee
If The Smooth doesn't absorb in 30 seconds, email [email protected]. Full refund. No forms. No return shipping. No questions asked.
We built the right thing. We're not worried about the timer.
Standard Returns
We accept returns within 30 days of purchase for any reason. Email us at [email protected] with your order number and we'll process a full refund.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, email us immediately. We'll send a replacement at no cost.
Processing Time
Refunds are processed within 3-5 business days and returned to your original payment method.